Having worked for the family business my entire adult life, I had gradually gone up the ranks and was finally the managing director… Even with the added responsibilities, I would often go with my colleagues to any high-ranking tasks; high-priority cases were not frequent, but I would tag along with the air conditioning professionals when they were there… It was an excellent customer service gesture to the high-ranking customer; a couple of afternoons ago, every one of us got a call at the commercial air conditioning business offices from a customer that needed assistance, their heating and air conditioning system was malfunctioning. The customer was from the tile factory downtown. The tile factory gave tile for the entire state and even exported it to other states. The customer had issues with the electric heat pump for multiple afternoons hence the need for an air conditioning serviceman. The staff at the factory complained of deteriorated air quality. A rough check of the a/c setup did not yield any real fruits. The manager had called the office and was busy with a much-needed quality A/C service. I accompanied the cooling expert and the team to the factory and supervised the work. The A/C filter was too filthy. All of us updated it with a HEPA filter to improve the air quality. All of us also checked the air duct and fine-tuned the digital thermostat. All of us wrapped up the work and left. The guys were exhausted, and it was only midday, although I knew that the work in the afternoon hours was gruesome. They had been unloading the heating and air conditioning unit the whole afternoon; so far, no call had come through, and when one finally did, I responded to it. They definitely deserved the break.
ductwork cleaning